Privacy Policy
Applies to the Nurse Attendance app and the Refer & Earn app. Last updated: 6 November 2026.
These apps are run by the home-care company that gave you the app ("we", "us"). This policy explains what we collect, why, and how you can have it deleted. We do not sell your data and we do not show ads.
1. Nurse Attendance app (for our nursing staff)
Nurses use this app to check in and check out of duty at a patient's home.
| Data | When | Why |
|---|---|---|
| Name, employee ID, mobile number | Entered once on the phone | To identify you and link each entry to you |
| Precise location (GPS) | Only while the app is open, saved with each check-in and check-out. Never in the background. | To confirm you were at the patient's home |
| Photo (selfie) | Taken at each check-in and check-out | To confirm who marked the attendance |
| Date, time, shift, patient | With each entry | Attendance records, duty roster and salary |
The app asks for location and camera permission before using them. You can turn them off in your phone settings, but you then cannot mark attendance.
2. Refer & Earn app (for doctors, nurses, hospitals, families and others)
| Data | Whose | Why |
|---|---|---|
| Name, mobile number, type (doctor, hospital…), organisation | The referrer, when registering | To give you a referral code, link your referrals to you and pay rewards |
| Nurse ID, name and mobile number | Our own nurses, when they tap "Refer a patient" in the Nurse Attendance app (no separate registration) | To link their referrals and rewards to them |
| Patient name, mobile number to call, contact person, area, service and care needed, notes | The patient or family being referred | So our team can call them about care at home |
Only send someone's details when they have agreed to be called. The app asks you to confirm this. "Care needed" can be health information (for example "after surgery"). We use it only to plan the care and never share it for marketing.
A referrer can see only their own totals (how many referred, started care, reward). Referrers cannot see patients' details after sending them.
3. Where the data is kept
The data is stored in our Google Workspace account (Google Sheets and Google Drive, run with Google Apps Script). The app pages are hosted by Vercel. These companies process the data only for us, as our service providers. All data is sent over an encrypted (HTTPS) connection. Only our authorised office staff can see it, through a password-protected dashboard.
4. Who we share it with
We do not sell or rent personal data and we do not share it with advertisers. We share it only with the service providers above, or when the law requires it.
5. How long we keep it
- Attendance records, photos and locations: for as long as needed for salary, billing and legal records, then deleted.
- Referrer details: until you delete your registration. Totals of rewards already paid are kept for our accounts, without your name or mobile number.
- Referred patients: as long as needed to provide care and keep the records that the law requires.
6. Deleting your data
Referrers can delete their registration any time in the app (Delete my registration) or on this page. Nurses and patients or families can ask us to delete their data. Use the contact below. We reply within 30 days.
7. Children
These apps are for adults (18+). We do not knowingly collect data from children through the apps.
8. Changes
If we change this policy we update the date at the top and, for important changes, tell you in the app.
9. Contact
The home-care company that gave you the app
Email: ask the office for the email address